Every good partnership starts with clarity. These Terms and Conditions ("Terms") explain how BRAND 360s works, what you can expect from us and what we need from you.
We are an end-to-end business growth partner: registering your business, supporting compliance, protecting intellectual property, building brands and websites and improving digital visibility. These Terms apply to our website and service engagements, together with your accepted quote.
- •Work begins after acceptance of the quote, agreed payment and receipt of required documents.
- •Government fees and third-party charges are separate unless the quote includes them.
- •We commit to reasonable professional skill and care, but cannot guarantee decisions by authorities or third-party platforms.
- •Your documents and data are treated confidentially.
- •Refunds are assessed fairly under Section 8 and applicable law; they are not automatically excluded merely because payment was made.
1. About Us and These Terms
1.1 Who we are. "BRAND 360s", "we", "us" and "our" refer to the service provider identified on the accepted quote and invoice. "You" refers to our client or website visitor.
BRAND 360s operates as a sole proprietorship, not a private limited company. The legal proprietor and applicable GST details must be identified on the quotation and invoice. Principal business address: AMARIS, North Wing, 1st Floor, 25 Church Road, Arani Subramani Street, Golden George Nagar, Mogappair East, Chennai, Tamil Nadu 600107, India.
1.2 Acceptance. If you accept our quotation, instruct us to begin, or pay for a service, you agree to these Terms and our Privacy Policy. You must be at least 18 and authorised to act for any business you represent. Simply browsing the website does not itself create a paid service engagement.
1.3 Quote and Terms together. The accepted quote defines scope, deliverables, price and milestones. Its specific written terms prevail over conflicting general terms here.
2. Our Services
- Start: company registration, GST, MSME/Udyam, Startup India, FSSAI, DSC/DIN, ISO, IEC, ICEGATE and winding up.
- Comply: GST, income tax, ROC/MCA, TDS, accounting, payroll, PF/ESI, HR and corporate compliance.
- Protect: trademark, copyright, patent coordination, legal drafting, contract review and related IP support.
- Build: branding, websites, e-commerce, company profiles, business plans, pitch decks and creative design.
- Grow: SEO, local SEO, social media, PR, outreach, reputation and founder visibility.
Our services may evolve; only the accepted quote determines your purchased scope.
3. How an Engagement Works
- Start conditions: Work begins after written acceptance, agreed advance or payment and necessary information and access.
- Defined scope: Additional deliverables, filing classes, revisions or volumes require separate written approval and pricing.
- Transparent pricing: We notify you of material changes in scope or government charges before proceeding.
- Free reviews and consultations: These are preliminary assessments, not a formal regulated professional opinion unless expressly agreed.
Material changes to fees, deliverables and timelines must be agreed in writing, including by an authorised email or WhatsApp contact.
4. Your Responsibilities
- Share complete, authentic and timely documents and information.
- Review and approve drafts, returns, claims, filings and creative materials promptly.
- Monitor statutory obligations and fund taxes, salaries and government dues on time.
- Use our services lawfully and provide only content you are entitled to use.
- Protect access credentials and cooperate with necessary verification.
Do not share banking PINs or unsolicited OTPs. Use secure access and delegated permissions wherever available. We remain responsible for our own proven errors to the extent required by law.
5. Professional Support and Partner Professionals
Our in-house team works with external Chartered Accountants, Company Secretaries, advocates, patent agents and other specialists where required. Reserved professional work is performed by suitably authorised persons. The scope of any audit, opinion, hearing, litigation or representation must be separately stated in the quote.
6. Timelines
Delivery estimates begin after receipt of complete inputs and payment. Authority processing, portal outages, holidays and client delays can affect schedules. We will communicate material changes promptly. We will use reasonable care to meet milestones within our control and propose corrective action for material delays caused by us.
7. Fees, Taxes and Payments
7.1 Our fees. Professional fees are those in the accepted quote. Applicable GST is charged separately unless explicitly included.
7.2 Costs outside our fees. Government charges, stamp duty, DSC, audit, hosting, software, advertising spend and other third-party charges are payable separately unless included in writing.
7.3 Payment. Invoices and milestone payments are due as stated in the quote. Final deliverables may be withheld pending payment, subject to applicable law.
7.4 Paused work. Following a reminder, we may pause work for overdue payment or lack of client response for seven days; we will communicate any resulting schedule changes.
7.5 Recurring plans. Annual and recurring packages cover the stated period and transaction/employee/filing volumes. Extra work is quoted separately; renewals require mutual agreement.
Any TDS deduction must be lawfully deposited and supported by the relevant certificate. Disputed charges should be raised promptly, while undisputed amounts remain payable.
8. Our Fee and Refund Policy
Fees are not automatically non-refundable once paid. Refunds depend on work performed, approved milestones, non-recoverable expenses, the accepted quote and mandatory rights under applicable law.
- Before work starts: on cancellation, unused service fees will be refunded, less any disclosed, lawful, non-recoverable expenses already incurred.
- After work starts: we may retain a reasonable amount for services performed and committed, non-recoverable third-party or government costs, with a breakdown available on request.
- Rejection by an authority or platform: no outcome is guaranteed, but this does not excuse defective service or our own error.
- Our failure to deliver: if we materially fail to perform agreed work for reasons within our control, we will offer reasonable correction, re-performance or a proportionate refund, without limiting statutory remedies.
Send refund requests to founder@brand360s.co. We will respond in writing. Nothing here excludes consumer rights or other remedies that cannot lawfully be waived.
9. Cancellation and Termination
- Cancellation by you: give written notice by email or WhatsApp. Fees for completed work and committed costs remain payable, subject to Section 8.
- Recurring plans: give 30 days’ notice unless the quote specifies otherwise; the current paid period normally continues to its end.
- Cancellation by us: we may suspend or terminate for material non-payment, forged documents, unlawful instructions, abuse or serious breach, with notice where practicable.
- After termination: completed paid-for work and client records will be returned or made available subject to lawful retention and agreed rights. Confidentiality continues.
If we terminate without client breach, we will refund prepaid amounts for unperformed work, less lawful non-recoverable costs.
10. No Guaranteed Outcomes
We exercise reasonable professional skill and care, but do not guarantee government approvals, certificates, tax refunds, trademark or patent registration, financing, search rankings, leads, sales, media placements or other third-party decisions. This disclaimer does not remove our obligation to deliver agreed work with reasonable care and skill.
11. Service-Specific Terms
11.1 Start: Registration and Setup
Name approvals, licences and registrations depend on relevant authorities; eligibility, accurate KYC and timely signatures remain essential. State-dependent stamp duty, DSC and statutory fees are extra unless quoted. Winding-up and strike-off require legal eligibility, clearing outstanding dues and completion of client actions.
11.2 Comply: Tax, Accounting and Statutory Compliance
Fees depend on the quoted volume of transactions, invoices, employees and filings; increased volume is separately charged. You review and approve returns and fund taxes, salaries and statutory contributions on time. Assessments, appeals, notice replies and other out-of-scope matters are quoted separately. Penalties directly caused by our proven negligent error or unreasonable delay will be assessed under applicable law and Section 16 rather than automatically passed to the client.
11.3 Protect: IP and Legal Services
Trademark searches do not guarantee registration; objections, oppositions and hearings depend on authorities. Extra classes, hearings and filing steps are charged according to the quote. Patent applications are coordinated with appropriately qualified professionals; grant is not guaranteed. Client facts, prior-use claims and instructions must be accurate.
11.4 Build: Branding, Websites and Creative Work
Revisions are limited to those in the proposal; material scope changes are quoted separately. Final deliverables are released upon agreed payment; editable source files and drafts are included only if specified. Domains, hosting, plugins, licences and third-party assets are billed as agreed. Pitch-deck projections are estimates, not funding guarantees. Ownership or licence of final creative deliverables, source files, third-party assets and any IP assignment must be expressly identified in the quote; we cannot transfer third-party rights we do not own.
11.5 Grow: SEO, Social Media, PR and Reputation
Advertising spend is separate from our professional fee unless quoted otherwise. Client-owned websites, ad accounts, social accounts and Google Business Profiles remain under client control; we require only agreed access. We seek approval before publication where the engagement requires it. We follow lawful, ethical marketing practices and do not purchase fake reviews. Editorial coverage and platform outcomes cannot be guaranteed.
12. Confidentiality and Data Protection
We use client financial, payroll, KYC and business records only as necessary for agreed services, lawful disclosures and our Privacy Policy. Access is restricted to authorised staff and professionals with appropriate confidentiality obligations. We apply reasonable technical and organisational security safeguards and retain records only as required for service and legal purposes. No exclusion of responsibility applies to a breach caused by our own negligence or unlawful conduct. Security incidents will be addressed and notified where required by applicable law.
13. Intellectual Property
Our website content, brand, frameworks, templates, methods and tools remain ours or our licensors’ property. Your pre-existing materials remain yours and are licensed to us only as needed to perform the engagement. Ownership and licensing of project deliverables follow Section 11 and the accepted quote.
14. Portfolio and Case Studies
We use a client’s name, logo, testimonial or work in our portfolio only with appropriate permission. You may withdraw permission for future promotional use by writing to us.
15. Third-Party Platforms and Government Portals
Our work may depend on MCA, GST, Income Tax, EPFO, ESIC, IP India, Google, Meta and other external services. We cannot control their independent outages, policies or decisions. We will reasonably assist with workarounds where possible.
16. Limitation of Liability
We provide services with reasonable skill and care. To the fullest extent allowed by law, we are not liable for indirect or consequential losses, lost profits or third-party outcomes beyond our reasonable control. Nothing excludes liability for fraud, wilful misconduct, gross negligence where non-excludable, breach of mandatory data-protection duties or any liability that applicable law prohibits us from limiting. Any agreed monetary liability cap must be reasonable, explicit in the accepted quote and subject to mandatory legal rights.
17. Use of Our Website
Use our website lawfully. Do not unlawfully scrape, copy, disrupt or misuse it. General website information is not tailored professional advice. Linked third-party websites operate under their own terms.
18. Communication
Email, phone and WhatsApp may be used for service communications, confirmations and updates. Verify payment details through our official contacts before transferring funds. Promotional email or WhatsApp messages are sent only where permitted by applicable law and consent or other lawful permission exists. You may opt out of marketing without losing essential service updates.
19. Force Majeure
Neither party is responsible for delay caused by events beyond reasonable control, including natural disasters, epidemics, war, strikes, government action, widespread power failures or portal shutdowns. The affected party will notify the other and resume performance when reasonably practicable.
20. Governing Law and Disputes
These Terms are governed by Indian law. Please contact us first so we can attempt good-faith resolution, ordinarily within 15 days. Subject to mandatory consumer and statutory forums, courts with competent jurisdiction in Chennai, Tamil Nadu will hear disputes.
21. Changes to These Terms
We may update these Terms and publish the updated date. Updated Terms apply prospectively to website use and new engagements. Existing accepted quotes continue under their agreed terms unless both parties agree otherwise in writing.
22. General
These Terms, the accepted quote and applicable referenced policies form the agreement. If any provision is unenforceable, the remainder survives. Failure to enforce a right is not a waiver. Neither party may transfer its material contractual obligations without required consent, except as permitted by law.
23. Questions or Concerns? Reach Us Directly
BRAND 360s
Address: AMARIS, North Wing, 1st Floor, 25 Church Road, Arani Subramani Street, Golden George Nagar, Mogappair East, Chennai, Tamil Nadu 600107, India
Email: founder@brand360s.co
Phone / WhatsApp: +91 9999 011 777
We aim to acknowledge grievances within 48 hours and respond substantively within 30 days, subject to applicable legal deadlines.
“One partner for every stage of your business, so you never need ten different partners. Spend your time growing. We’ll handle the rest.”
BRAND 360s — Your Complete Business Ally
Our Complete Range of Business Services
Explore all registration, compliance, legal, branding, and digital growth services provided across India.
- • Company Incorporation in India
- • GST Registration Online
- • MSME / Udyam Registration
- • Startup India Registration
- • FSSAI License & Registration
- • DSC & DIN Director Services
- • Business Certifications
- • ISO Certification Online
- • Import Export Code (IEC)
- • ICEGATE Customs Registration
- • Winding Up of Company